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I’m unable to connect my GitHub.com organization

If you’re unable to set up your integration or seeing “Configure” next to the organization you want to connect, you or one of your teammates has likely already connected your GitHub organization to another Devin account. You will need to disconnect the existing integration before you can connect to your Devin account.
GitHub error
You can disconnect the existing integration by following these steps:
  1. Navigate to the Devin Enterprise or Organization with the active integration
  2. Navigate to the Connections page at https://app.devin.ai/settings/connections
  3. Select GitHub and click the connection to open its detail panel
  4. Click “Disconnect connection” under Danger zone
Alternatively, you can disconnect the integration via GitHub:
  1. Go to the GitHub Integration settings
  2. Navigate to Devin.ai Integration and click “Configure”
  3. Scroll to the “Danger zone” section to uninstall the integration
Devin

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I’m unable to connect my Slack organization

If you’re seeing an “Unable to proceed with request” error, it means that you or one of your teammates has already connected your Slack organization to another Devin organization. You will need to disconnect the existing integration before you can connect your new organization.
Slack error
You can disconnect the existing integration by following these steps:
  1. Navigate to the Devin Enterprise or Organization with the active integration
  2. Navigate to the Connections page at https://app.devin.ai/settings/connections
  3. Select Slack
  4. Open the Manage menu on the connection and click “Disconnect”
If you’re unable to disconnect or find the existing organization, please reach out to support@cognition.ai

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IP Allowlisting

If you need to allowlist Devin’s services, please add the following IP addresses:
  • 100.20.50.251
  • 44.238.19.62
  • 52.10.84.81
  • 52.183.72.253
  • 20.172.46.235
  • 52.159.232.99
  • 4.204.199.103
  • 140.232.64.0/26
(Please note: While we intend to keep this list static, it is possible these IPs may change in future updates.)

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Session Expiration

Devin sessions can’t be continued after 30 days. If you need to resume work after that window, start a new session and re-share any relevant context (for example: goals, requirements, key decisions, and any important files or links) so Devin can continue effectively.