I’m unable to connect my Github organization

If you’re unable to set up your integration or seeing “Configure” next to the organization you want to connect, you or one of your teammates has likely already connected your Github organization to another Devin organization. You will need to disconnect the existing integration before you can connect your new organization.

You can disconnect the existing integration by following these steps:

  1. Navigate to the Devin organization with the active integration

  1. Navigate to https://preview.devin.ai/settings/integrations
  2. Click “Disconnect” under the Github integration

Alternatively, you can disconnect the integration via Github:

  1. Go to the GitHub Integration settings
  2. Navigate to Devin.ai Integration and click “Configure”
  3. Scroll to the “Danger zone” section to uninstall the integration

I’m unable to connect my Slack organization

If you’re seeing an “Unable to proceed with request” error, it means that you or one of your teammates has already connected your Slack organization to another Devin organization. You will need to disconnect the existing integration before you can connect your new organization.

You can disconnect the existing integration by following these steps:

  1. Navigate to the Devin organization with the active integration

  1. Navigate to https://preview.devin.ai/settings/integrations
  2. Click “Disconnect” under the Slack integration

If you’re unable to disconnect or find the existing organization, please reach out to support@cognition.ai